IPHONETREE CO. LIMITED (“iPhonetree”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data we collect and process.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.iphonetree.com, submit an enquiry, communicate with our team, request stock information, or otherwise interact with iPhonetree.
iPhonetree is a Hong Kong-based B2B supplier specialising in wholesale pre-owned Apple devices, including iPhone, iPad, MacBook and other Apple products.
1. Information We Collect
Contact and Business Information
This may include first and last name, company name, job title or business role, email address, telephone or WhatsApp number, country or region, and other business contact information you provide.
Enquiry and Transaction Information
When you contact us regarding products or sourcing requirements, we may collect products or models of interest, preferred grades or specifications, requested quantities, destination country or region, purchasing requirements, quotations, order-related communications and other information voluntarily provided during an enquiry or transaction.
Communications
We may retain communications between you and iPhonetree, including messages sent through our website, email, telephone, WhatsApp or other business communication channels.
Technical and Usage Information
When you use our website, certain technical information may be collected automatically, including IP address, browser and device information, operating system, pages viewed, referring pages, approximate location derived from IP address, visit times, and website interaction and performance information. We may collect this information using cookies, analytics technologies, tags and similar tools.
2. How We Collect Information
We may collect personal data directly from you when you submit an enquiry or contact us, when you communicate with our sales or support team, during quotation, order and transaction processes, automatically when you use our website, from business partners or service providers where appropriate and lawful, or from publicly available business sources where permitted by applicable law.
3. How We Use Personal Data
Responding to Enquiries
To understand your sourcing requirements, respond to questions, provide stock availability and communicate relevant product information.
Managing B2B Transactions
To prepare quotations, confirm specifications, process orders, coordinate payments and shipments, provide customer support and maintain transaction records.
Customer and Supplier Relationships
To manage our relationships with buyers, suppliers, logistics providers and other professional business partners.
Website Operation and Improvement
To operate, secure, analyse and improve our website, including understanding how visitors use our pages and identifying technical or usability issues.
Compliance and Security
To comply with applicable laws and regulations, maintain accounting and business records, prevent fraud or security incidents, establish or defend legal claims, and protect the rights, property and safety of iPhonetree, our customers and others.
4. Direct Marketing
Where permitted by applicable law and where any required consent or indication of no objection has been obtained, we may use contact information to send relevant business communications concerning pre-owned Apple device availability, wholesale stock updates, iPhone, iPad and MacBook supply, B2B sourcing services, industry events attended by iPhonetree and closely related products or services. Submitting a general product enquiry does not by itself constitute consent to receive unrelated direct marketing communications. You may opt out at any time, free of charge, by following the unsubscribe instructions or contacting info@iphonetree.com.
5. Cookies and Analytics
Our website may use cookies and similar technologies to enable essential website functions, maintain security, understand website traffic, measure page performance, improve content and user experience, and evaluate digital marketing. Depending on your location and applicable law, we may request consent before using certain non-essential cookies. You may manage cookies through your browser settings, although disabling certain cookies may affect functionality.
6. How We Share Personal Data
We do not sell personal data to third parties. We may disclose personal data where reasonably necessary to website hosting and technology providers, analytics and security providers, communication and customer-support platforms, payment or banking providers, freight forwarders and logistics providers, professional advisers, authorities or regulators where legally required, and other service providers necessary to support a requested transaction. Service providers are expected to process information only for appropriate purposes and subject to confidentiality and data-protection obligations.
7. International Data Transfers
iPhonetree serves customers and business partners internationally. Personal data may therefore be processed or stored outside Hong Kong, including in jurisdictions where our customers, service providers or technology infrastructure are located. Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used.
8. Data Retention
We retain personal data only for as long as reasonably necessary to manage enquiries and customer relationships, complete transactions, maintain accounting and commercial records, comply with legal obligations, resolve disputes and protect legitimate business interests. When it is no longer reasonably required, we take appropriate steps to delete, anonymise or securely dispose of it, subject to legal and record-keeping requirements.
9. Data Security
We take reasonable administrative, organisational and technical measures to protect personal data against unauthorised access, accidental loss, misuse, alteration, disclosure and destruction. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable law, you may have the right to request access to or correction of personal data, withdraw consent where processing is based on consent, object to or opt out of direct marketing, and exercise other privacy rights available in your jurisdiction. Requests may be submitted to Privacy Contact, IPHONETREE CO. LIMITED, Hong Kong, info@iphonetree.com. We may need to verify your identity before processing certain requests.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or communication platforms, including social media, messaging or other external services. Those services operate independently and may have their own privacy policies. We are not responsible for their privacy practices, security or content.
12. Business Contact Information
Information relating solely to a corporate entity may not always constitute personal data. However, business contact information that identifies or can reasonably identify an individual may be treated as personal data and handled accordingly.
13. Children
Our website and services are intended primarily for professional and B2B users. They are not directed toward children, and we do not knowingly collect personal data from children for commercial purposes.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website or services, business operations, technology, legal requirements or privacy practices. The latest version will be published on this page together with its effective or last-updated date.
15. Contact Us
If you have questions about this Privacy Policy or how iPhonetree handles personal data, please contact IPHONETREE CO. LIMITED, Hong Kong, at info@iphonetree.com or www.iphonetree.com.